Ordering and Payment
All our items are priced and charged in Singapore Dollars (SGD).
Order may be placed via:
Do note that your purchase will only be secured upon successful payment.
All orders are subject to order processing time of 1 - 2 working days upon completion of order with payment.
We do not accept order cancellations or alterations once order has been completed. Please proceed with payment only after you have ensured that the orders are made in the correct quantity, size and colour with accurate delivery address. Misinformation will cause delays in delivery and extra fee will be charged for re-delivery.
(2) PAYMENT METHODS
- Visa, Mastercard, Shopify Pay, Apple Pay, Google Pay
- Bank Transfer (DBS Bank) - For orders placed via Facebook/Instagram only
- Paynow - For orders placed via Facebook/Instagram only
Payment details for Bank Transfer and Paynow will be advised once order has been placed. Payment must be made and verified with receipt/screenshot within the next 24 hours in order to secure your purchase. All orders will be cancelled automatically if payments are not made within the stipulated time frame.
(3) BACKORDER (BO) & PREORDER (PO) ITEMS
Please allow us 1 working day to verify stock availability for your backorder/preorder item. In the event that the BO/PO item is out of stock, 5Feet Bunny will refund the exact amount to your payment mode or offer an exchange of another same value item available in-store.
If your order consists of a BO/PO item, all items will only be shipped when the BO/PO item arrives. If you would like your instock item to be shipped first, kindly indicate your request for a separate shipment in the "Add a note to your order" column at your cart before checkout. Do note that additional shipping fees will apply and we will contact you via sms to top up additional postage for separate shipment.
5Feet Bunny reserves the right to amend the terms from time to time without prior notice. By shopping on our website, you are deemed to have agreed to the above terms and conditions listed. Should you have any queries, feel free to contact us at firstname.lastname@example.org